FAQs
FAQs
Frequently
asked questions
Find answers to some common queries.
Any other questions?
Get in touch with our team by sending us a message using the Contact Us form.
Getting started
Getting started
Getting started
What is Spacelift?
What is Spacelift?
How does Spacelift work?
How does Spacelift work?
Do I need any design experience?
Do I need any design experience?
Space mapping
Space mapping
Space mapping
What is Spacelift Scan?
What is Spacelift Scan?
Do I have to scan my garden?
Do I have to scan my garden?
What spaces can I use Spacelift for?
What spaces can I use Spacelift for?
Pricing & credits
Pricing & credits
Pricing & credits
How does Spacelift pricing work?
How does Spacelift pricing work?
What do I get with my subscription?
What do I get with my subscription?
What are design credits?
What are design credits?
Can I buy more design credits?
Can I buy more design credits?
Do unused credits roll over?
Do unused credits roll over?
Designs & customisation
Designs & customisation
Designs & customisation
How many designs will I get?
How many designs will I get?
Can I refine or change my designs?
Can I refine or change my designs?
What are design credits?
What are design credits?
What can I use design credits for?
What can I use design credits for?
Plan Packs
Plan Packs
Plan Packs
What is a Plan Pack?
What is a Plan Pack?
Can I share my Plan Packs?
Can I share my Plan Packs?
Plants & sustainability
Plants & sustainability
Plants & sustainability
Are the plants suitable for the UK?
Are the plants suitable for the UK?
Does Spacelift consider sustainability?
Does Spacelift consider sustainability?
Technical support
Technical support
Technical support
What devices support Spacelift Scan?
What devices support Spacelift Scan?
How long does it take to generate designs?
How long does it take to generate designs?
How do I get help or report an issue?
How do I get help or report an issue?
Any other questions?
Get in touch with our team by sending us a message using the Contact Us form.